Barista & Retail Support Bonton Farms-Bexar

Barista & Retail Support

Full Time • Bonton Farms-Bexar

What started as a small garden in a vacant lot in this little inner-city neighborhood, quickly turned into the City of Dallas’ first urban farm. The original farm is 1.25 acres boldly situated in the South Dallas community of Bonton, an area ravaged by generational poverty, crime, and classified by the USDA as a food desert. In 2016, a local family, the Treffingers, were inspired by the mission of Bonton Farms and generously donated 20 acres of land located about 10 miles from the original farm. They loved it so much that when another 20 acre plot adjacent to the original one became available, they purchased it and donated it for further expansion of Bonton Farms. That 40 acre site is what we call "The Bonton Farms Extension". It happens to be one of the largest urban farms in the Unites States. In this unlikely setting, we are cultivating a sustainable and vibrant urban farm with the mission to restore lives, create jobs and ignite hope.

BARISTA & RETAIL SUPPORT
 
Overview of Role:  
 
The Barista & Retail Support role serves as an important front-line representative of Bonton Farms, creating a welcoming and hospitable experience for every guest while supporting daily operations within the coffee and retail environment. This position is responsible for preparing beverages, maintaining product presentation, supporting point-of-sale transactions, and helping ensure the retail space reflects the quality, warmth, and mission of Bonton Farms.
 
This role requires strong customer service skills, attention to detail, reliability, and the ability to work collaboratively in a fast-paced environment where hospitality and mission are equally important.
 
Key Responsibilities
 
Coffee & Beverage Service
  • Prepare coffee, espresso drinks, teas, and specialty beverages according to established recipes and quality standards
  • Operate espresso equipment, grinders, brewing systems, and related beverage tools safely and correctly
  • Maintain beverage consistency, cleanliness, and presentation standards throughout each shift
  • Monitor supply levels and communicate low inventory needs to leadership
Retail & Guest Experience
  • Welcome guests warmly and provide excellent customer service in alignment with Bonton Farms’ hospitality culture
  • Accurately process transactions through the point-of-sale system
  • Assist guests with retail product selections, merchandise questions, and general information about Bonton Farms products and mission
  • Maintain attractive, organized, and fully stocked retail displays
  • Support product restocking, labeling, rotation, and cleanliness of shelves and service areas
 
Daily Operations Support
  • Open and close assigned areas according to established procedures
  • Assist with daily cleaning, sanitation, and organization of front-of-house and retail areas
  • Monitor freshness and quality of products and communicate concerns promptly
  • Support inventory counts and basic product tracking as assigned
  • Assist with packaging customer orders and special retail requests
 
Team & Mission Support
  • Work collaboratively with coffee, café, market, and leadership teams
  • Represent Bonton Farms positively to guests, volunteers, and community partners
  • Support special events, pop-ups, and high-volume service periods as needed
  • Maintain professionalism, punctuality, and dependability in attendance and communication
Qualifications
  • Previous barista, food service, retail, or hospitality experience preferred
  • Strong customer service orientation
  • Ability to work efficiently in a fast-paced environment
  • Comfortable handling cash and operating POS systems
  • Ability to stand for extended periods and lift up to 25 pounds
  • Strong communication skills and attention to detail
  • Flexibility to work mornings, weekends, holidays, and special events as needed
Preferred Attributes
  • Positive attitude and team-oriented mindset
  • Ability to engage guests warmly and professionally
  • Interest in community-centered work and mission-driven service
  • Willingness to learn and grow within operations
Work Environment
This role operates in a customer-facing food and beverage environment and may involve standing for extended periods, frequent movement, lifting supplies, and working in indoor and outdoor conditions depending on business needs.
 
What Success Looks Like
  • Guests experience friendly, efficient, and welcoming service
  • Beverage quality remains consistent
  • Retail space stays clean, organized, and stocked
  • Transactions are accurate and timely
  • Products are presented in a way that reflects Bonton Farms’ quality and mission
  • Team members can rely on consistent attendance and strong shift support
Compensation: $13.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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